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Editorial policy: how we write, check and update our guides

The free Solidaroba.ge guides help people take the right first step after a serious diagnosis: where to turn, which document to prepare and which deadline to watch. This page describes the rules by which we write these texts and what you can expect from them.

What this policy covers

The policy applies to all informational texts on the site: the guides, the descriptions of funding programmes and of treatment abroad, and the explanatory part of the free tools. Service pages describe our paid services and are commercial in nature, but the facts they contain are held to the same standard of accuracy.

Policy last updated: . When the rules change, we update this date and briefly describe any material change on this page.

Who writes the guides

The guides are prepared by the Solidaroba.ge editorial team: people who work every day with medical documents, translation orders, funding applications and correspondence with clinics. That is why the steps described in our texts come from our working practice, not only from reading the law.

Each guide has an author line under its title that links to this page. Team members and their roles are presented on the About us page.

  • Authors write about what they do in practice. Texts on documents are written by the person who manages translation and certification orders, and texts on funding by the person who prepares applications.
  • One text, one person responsible. Every guide has an author who keeps it up to date and follows up on readers' comments.

Who checks a text before publication

Before publication, every guide goes through at least one independent check. We choose the reviewer according to the field the text covers.

  • Legal content: Advocat.Ge

    Every statement about the law, deadlines, rights and appeals is checked by an Advocat.Ge lawyer. Such a guide states at the top that the text has been legally reviewed and by whom.

  • Terminology: translation bureau

    We agree the Georgian equivalents of medical and legal terms and the names of documents with an editor at translationbureau.ge, so that the same word is used on the site and in translations.

  • The limits of medical content

    We do not write treatment recommendations, so we do not claim review by a doctor. Medical information in our texts is limited to describing documents, procedures and organisational steps.

  • Editorial reading

    At the final stage an editor reads the text for language, clarity and tone. A guide is written for someone who is under stress and does not speak legal language.

Rules on sources

Any fact on which a reader will base a decision must have a source. That is why each guide ends with a list of sources, where every link comes with the date we last checked it.

  • Primary sources first. We take laws and secondary legislation from the Legislative Herald of Georgia, and the terms of programmes from the official website of the relevant ministry, agency or municipality.
  • International rules from the original. On apostille matters we rely on the official materials of the Hague Conference on Private International Law, and on visa and entry rules on the page of the relevant country's embassy or ministry.
  • An access date with every link. Official pages change, so we state the day on which we viewed each source. If a link no longer works, we look for a new one or check the fact again.
  • Experience labelled as experience. When an official source says nothing on a point and the text relies on our practice, we say so directly, for example with the words "in our experience".
  • What we do not use. We do not accept anonymous forums, social media posts or clinics' advertising material as a source of facts. We cite a clinic's page only to describe that clinic's own terms.
  • Amounts and deadlines. We give a price, limit or deadline only when the source states it directly, and we always specify the period for which it applies.

How we write: language, structure and tone

Our readers often read on a phone in a hospital corridor while dealing with several worries at once. The text has to fit that reality, so every author follows the same rules.

  • Answer first, details after. The start of each guide briefly states the essentials: who the matter concerns, where to turn and which document is needed. The in-depth explanation follows.
  • Terms with explanations. We explain a legal or medical word in plain language the first time it appears, and we spell out abbreviations in full.
  • Steps in their real order. We describe a procedure in the order in which it actually happens, and we flag separately the stage where deadlines are most often missed.
  • No scaremongering, no promises. We do not exaggerate risks to sell a service, and we do not promise results that are not in our hands.

How we update

The terms of state and municipal healthcare programmes usually change every year with the new budget, while clinic prices and embassy requirements can change during the year as well. A guide is therefore not a text written once, but a document that needs constant care.

  • A date under the title. Every guide shows its publication date under the title and, once updated, the date of the last update too, so that you can see at once how current the information is.
  • Scheduled review. We recheck every guide at least once a year, and funding programmes as soon as the terms for the new year are published.
  • Unscheduled updates. When we learn of a change in a law, a programme or an authority's rules, we update the relevant text as a priority.
  • A warning during transition periods. If we know that a rule is changing but the new terms have not yet been published, we place a note on the page that the information may soon be out of date.

Reporting errors and corrections

No one is immune from mistakes. What matters is that a reader can report one easily and knows what will happen next.

  1. Report

    Write to info@solidaroba.ge or use the contact form and choose "Other or not sure" as the service. Give the page address, the sentence you believe is wrong and, if you have one, a source that says otherwise.

  2. Review

    The report is reviewed by the author of the text and, for legal matters, also by an Advocat.Ge lawyer. An error that puts a reader at risk of missing a deadline or losing money is checked as a priority.

  3. Correction

    If the error is confirmed, we correct the text and change the update date. A material correction affecting a fact, an amount or a deadline is flagged in a note at the end of the guide, while minor stylistic changes are made without a note.

  4. Reply

    We write to the person who reported the error to say what we decided and why, including when the text stays unchanged.

What a guide is not

  • It is not medical advice. Decisions about diagnosis, treatment method or the medical quality of a clinic are made by the treating doctor. Details are in the medical disclaimer.
  • It is not legal advice on a specific case. A general description of the law cannot take into account the details, deadlines and documents of your case. An individual assessment requires a consultation with a lawyer.
  • It is not the official position of any authority. We do not represent a ministry, a fund or a clinic. The final word always belongs to the organisation that makes the decision.
  • It is not a guarantee of results. A correctly completed application improves your chances, but no one who does not make the decision can promise you funding or a visa.

Conflicts of interest and their disclosure

Solidaroba.ge is a commercial company, and our guides sometimes include links to our paid services, for example translation or preparing an application. We state this openly here so that readers know that the author of the text represents the company that sells these services.

To manage this conflict we follow three rules:

  • The do-it-yourself route is always described. If you can go through a procedure on your own, the guide describes it step by step, including free state services.
  • Advice does not depend on our services. The advice in a text does not change depending on whether we offer a related paid service.
  • Partners named openly. Advocat.Ge and translationbureau.ge are our partners, and this partnership is described on the About us page. Clinics, banks and other companies do not pay to be mentioned in our texts.

Use of artificial intelligence

The Solidaroba.ge guides are written by people and checked by people. The author is accountable for every fact, and the reviewer confirms that the text matches the sources.

Automatically generated text is never published on the site without human review. The same rule applies to the translation of clients' documents: it is done by a translator and checked by a second specialist.

Found an error or outdated information?

Write to us and tell us which page. We read every report and will let you know the outcome.

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