Post-operative care at home: cleaning, medicine imports, equipment and logistics

Three stages add up: the permit, the purchase and the transport. The regulatory agency usually issues an individual import permit for a medicine not registered in Georgia within a few working days, provided the doctor's prescription and documents are in order. Purchase and delivery depend on the country: 1-2 weeks from Turkey and Europe, 2-4 weeks from distant countries, a little longer for temperature-controlled medicines. In total we allow 2-3 weeks in most cases, and in the very first conversation we will tell you whether the timeframe you need is realistic.

This is not an ordinary deep clean. The team works to a protocol designed for an immunocompromised patient: treating every surface, handle, switch and appliance with a medical-grade disinfectant, full disinfection of the bathroom and kitchen, deep cleaning of upholstered furniture and carpets or, on the doctor's advice, removing them temporarily, changing bed linen and curtains, cleaning ventilation and air-conditioning filters, and removing mould and plants from the patient's room. At the end we leave the family written recommendations on how to keep the environment clean in the first weeks.

Yes, for personal use. The law allows an unregistered medicine to be imported for a specific patient if a doctor prescribes it and the quantity does not exceed the course of treatment. This requires an individual import permit from the regulatory agency, which we apply for on the basis of the doctor's prescription, Form 100 and the patient's ID. We then buy the medicine from a licensed supplier, clear it through customs with the permit and invoice, and hand it over to the patient. A medicine brought in without a permit is held at customs, and importing for resale is prohibited. We do not break these rules and do not advise clients to do so.

It depends on how long you need it. For a few weeks or months, hiring is much cheaper: we bring the device to your home, set it up and show the family how to use it, and take it away when you no longer need it. For long-term, permanent use, buying is better, and in that case too we help choose a model based on the flow rate the doctor has specified. The same applies to a hospital bed, a pressure-relief mattress, a wheelchair and walking aids. Oxygen therapy is given on a doctor's prescription: the doctor sets the regimen, and we only look after the device.

We send originals, notarised translations and apostilled documents by DHL express, because clinics and agencies often need the paper original. To Europe and Turkey a shipment usually takes 2-4 working days, to the USA and Israel 3-5 days. Every shipment has a tracking number, which we share with you, and is delivered against the recipient's signature. Before dispatch we scan the documents and send you a digital copy so the clinic can start work before the original arrives.