Coming to Georgia for treatment from Kazakhstan: entry, insurance, language and documents

Do citizens of Kazakhstan need a visa for Georgia?

No. Kazakhstan is on the list of countries approved by Government Resolution No. 255 of 5 June 2015: citizens of these countries enter without a visa and may stay in the country for a full year. You do not need a special medical visa, a notarised invitation from the clinic or a prior application at an embassy.

To enter, you present at the border a passport intended for international travel. Under the same resolution, only citizens of European Union countries have the right to enter with an identity card, so do not use a Kazakh ID card as your travel document. Check your passport's expiry date in advance: if treatment and recovery will take several months, it is better for the passport to remain valid well beyond your return date.

The one-year period is a significant advantage for a patient from Kazakhstan. Someone entering on a 30-day e-visa has to fit the operation, recovery and follow-up visit into one month; you, on the other hand, can stay on your doctor's recommendation for rehabilitation or at a resort, or wait for histology results on site. A person of another citizenship who lives in Kazakhstan enters under the rules for their own passport; we explain such cases and give the full table on our Visa and entry service page.

An accompanying family member who is also a citizen of Kazakhstan enters on the same terms. At the border it helps to have to hand the clinic's letter in English with the date of your visit, and the address of your accommodation, so that you can explain the purpose of your trip briefly and clearly.

Which policy do you need, and will insurance bought in Kazakhstan do?

Since 1 January 2026, health and accident insurance has been mandatory for tourists in Georgia. Government Resolution No. 602 of 26 December 2025 sets the minimum sum insured at GEL 30,000; the policy must be valid for every day of your stay and may be issued by either a Georgian or a foreign company. A Patrol Police officer at the border crossing point may check your policy.

A policy from a Kazakh insurance company is acceptable if it meets four conditions:

• Language: the document must be in Georgian or English. A policy drawn up only in Russian or Kazakh does not meet the requirement, so ask your insurer for a certificate in English.
• Amount: if the sum insured is in tenge or dollars, make sure it is no less than GEL 30,000; ideally, this should be clearly visible on the certificate.
• Dates: the policy must be valid from the day of arrival up to and including the day of departure. For a long visit, take out the full period from the start or find out in advance how it can be extended.
• Risks: it must cover both illness and accidents.

Bear in mind that a travel policy is a condition of entry, not funding for your treatment: as a rule, it does not pay for the planned operation you are coming for. If you have health insurance in Kazakhstan, ask your fund or company in writing whether it reimburses planned treatment abroad and, if so, which documents it requires. Details are in our insurance guide.

In which language will you speak with your doctor?

In Kazakhstan, medical records are usually kept in Russian or Kazakh, and many patients speak both languages. In Georgia, the official medical record is written in Georgian. So before you arrive we clarify two questions: whether the treating doctor will read your records without a translation, and whether they will be able to talk to you directly during the consultation.

If the doctor speaks Russian fluently, you may not need an interpreter at all. If not, or if you would rather speak Kazakh, we book an interpreter in advance; we check separately whether a Kazakh interpreter is available on your dates, and if we cannot find one, we tell you in advance. English and Russian are our main working languages, and for other languages we work with partner interpreters.

Which documents should you bring, and which need translating?

The clinic's offer will only be as precise as your records are complete. The table lists the documents we most often ask for from patients coming from Kazakhstan. The final list is set by the treating doctor.

Send us your records as good-quality scans, each page separately and in date order. Where a translation is needed, it is done by our medical document translation service, with your first name and surname written as they appear in Latin script in your passport. Bring the originals with you when you come. The full checklist, including practical items, is in our What to bring to Georgia guide.

How does working with us go, from the first message to your return home?

1. Receiving your records

   You send us scanned documents and tell us what you are interested in and when you can come. We check what is missing and what needs translating.

2. Clinics' replies

   With your consent, we send your records to licensed clinics. We return the doctors' written opinions and price offers to you in a single format.

3. Preparing for the trip

   We check your policy and arrange accommodation, airport pick-up and an interpreter. You buy the ticket yourself, once the clinic has confirmed the date.

4. Treatment

   Decisions about treatment are made by the treating doctor together with you. The coordinator handles day-to-day organisational matters and keeps your family updated.

5. Return

   You set the flight date once the doctor has given permission. We translate the discharge summary and reports into Russian or Kazakh for your doctor in Kazakhstan.

Solidaroba.ge is not a clinic and does not give medical advice. The organisational side is managed by a personal coordinator, whose fee is agreed in writing before work begins and is not part of the clinic's bill. If a partner clinic pays us a fee, we tell you before you choose.

How do you pay the clinic, and what should you watch for when paying in tenge?

The clinic issues the invoice in your name, and the money goes to its account, not ours. Georgia's currency is the lari, and the clinic's offer may be in lari or in another currency. When paying from a tenge account, the amount may be converted twice, so find out from your bank in advance at what rate and with what fee the money will be debited.

• Ask the clinic in writing whether it accepts a card issued in Kazakhstan, an international bank transfer or both, and in which currency it will issue the invoice.
• Before you leave, tell your bank that you plan to make a large payment abroad, and check your card's daily limit.
• Pay any advance only into the clinic's bank account, and ask for written confirmation of receipt.
• Keep all receipts and the itemised bill if you intend to try to recover part of the cost in Kazakhstan.

We cannot promise a payment method at any clinic in advance: it depends on the bank and the clinic and is checked separately in each case. How we read an offer and which costs fall outside it is described in our Costs and payment guide.

Which medicines can you bring from Kazakhstan?

According to the Revenue Service's customs brochure, ordinary medicines for personal use can be brought in without documents up to ten standard packs, even if they are not registered in Georgia. For a larger quantity you need a medical document, on the basis of which the quantity is calculated from the daily dose and the number of days of your visit.

Medicines containing narcotic or psychotropic substances may be brought in only as a 31-day supply. For this, the customs declaration must be accompanied by a copy of the prescription and a copy of the doctor's certificate, both translated into English and certified by the competent authority of Kazakhstan, together with a document from the same authority confirming the prescription and the certificate. Among the medicines that require documents, the brochure lists, for example, tramadol, pregabalin, alprazolam and combinations containing codeine. This certification is prepared in Kazakhstan and takes time, so deal with it as soon as you buy your ticket. Details are on our Medicines service page.

How do you take your discharge summary to Kazakhstan, and does it need an apostille?

The clinic issues the discharge summary and other records in Georgian. You have the right to request copies by written application, and the law gives the clinic 10 working days to provide them. That is why we send the request at the very start of your hospital stay, so that the documents are ready on the day of discharge. For your doctor in Kazakhstan we prepare a translation into Russian or Kazakh, whichever they prefer.

A treating doctor rarely needs an apostille. You will need one if a Georgian document has to be submitted to an official body, a court or an insurance company in Kazakhstan. According to the Hague Conference status table, the Apostille Convention has been in force for Kazakhstan since 30 January 2001 and for Georgia since 14 May 2007, and Kazakhstan has not objected to Georgia's accession. So consular legalisation is not required, and an apostille is sufficient.

An apostille on a clinic document is affixed by the Public Service Development Agency, an agency of the Ministry of Justice, without a prior visit to a notary. Whether the translation should be plain or notarised is decided by the body that will receive the document in Kazakhstan, so find out its requirement in advance. The whole package is prepared by our Documents for home service, and the apostille procedure is described on our Apostille page.

The same rule applies in the other direction: if an official document issued in Kazakhstan, for example a notarised power of attorney in a relative's name, is to be used in Georgia, the apostille is affixed to it in Kazakhstan.

Where is the Embassy of Kazakhstan in Tbilisi?

The official listing of the Georgian National Tourism Administration gives the address of the Embassy of the Republic of Kazakhstan in Tbilisi as 77 Lvovi Street. You contact the embassy's consular section if you lose or damage your passport while in Georgia, or if you need another consular service relating to Kazakhstan. Check the opening hours and contact details on the embassy's official channel before you visit.

In a medical emergency, however, the first number to call is 112, Georgia's unified emergency service, then your insurer and your coordinator.

Frequently asked questions from patients coming from Kazakhstan